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License Issue

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10 Nov 2026 09:01 #14754 by support
Replied by support on topic License Issue
Hello.

I will contact you by email regarding this.

Best regards
 

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10 Nov 2026 08:59 #14753 by AlexSFromG
Replied by AlexSFromG on topic License Issue
Dear Support,

Thank you for your answer. 
I thought we still have a valid license contract with you.
Can you give me a contact to check our license agreement and  to get an offer  for a new license?

Best regards
Alex Alexander SchmidtSenior Consultant IT Manufacturing Execution Diehl Metall Stiftung & Co. KGDiehl Metall FührungHeinrich-Diehl-Straße 990552 Röthenbach a.d. Pegnitz Tel. +49 911 5704-9118E-Mail This email address is being protected from spambots. You need JavaScript enabled to view it.Mobil +49 1525 341 1877 www.diehl.com/metall

 

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10 Nov 2026 08:54 #14752 by support
Replied by support on topic License Issue
Hello.

The reason for the error is that you are using a license key from March 2016 purchased with 2 years upgrade assurance, i.e. covering versions released till March 2018, with the current version from the software from year 2026.

To run the current version in non-trial mode you need a license key that covers this version.

Best regards
 
The following user(s) said Thank You: AlexSFromG

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10 Nov 2026 08:38 #14751 by AlexSFromG
License Issue was created by AlexSFromG
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